• 5 stars: 53 (79%)
  • 4 stars: 12 (18%)
  • 3 stars: 1 (1%)
  • 2 stars: 0 (0%)
  • 1 star: 1 (1%)
H
Hyunoh Kong
Great pen

Has a slight hard-starting. Probably cuz of the narrow tine but reasonably writes well enough. Listed in my top 3 EDC pens. Vacuum filling system is fine but not as good as 823.

K
Kevin Brookes
New pen day 😀

Well the day has finally arrived when my eagerly awaited Gravitas Ultemate Vac turned up on my doorstep. I hastily filled it with blood ( Diamine Red Dragon ) as I thought this the perfect baptism. And wonder of wonders it writes beautifully (unlike me) smoothly with a lovely wet supply from the fine steel nib. Glorious. Please pass my gratitude for a job well done to all staff at Gravitas. I will undoubtedly be making further purchases.
Many thanks and kind regards. Kevin

W
W.J.
Amazing fountain pen

I’m in love with this fountain pen. It has the smoothest nib I have ever written with. It came in a carrying case, not a regular box, which I really appreciate. Hope to see one with a clip one day :D

D
David P
Bought one, liked it so much I bought a second

Title pretty much says it all. Bought 1 pen with a broad nib. Enjoyed it so much I ordered a second one with medium nib. Medium nib needed just a little adjustment and now it’s just as smooth as the broad which is my favorite pen now. No pocket clip needed :). Thank you for the great pens.

D
Daniel Gonzales
Gravitas Vac with Gold Nib

I love the size of this pen. I had ordered a gold nib for the pen and they both arrived on the same day, so I haven’t tried the nib that came with the pen. I own several Gravitas pens so I know that their nibs are great writers. I love the pen.

B
Benjamin Hall
Wow. Just wow.

Many years ago I worked on a project that used Ultem plastic as structural component. Fantastic material and I really enjoyed the unusual color. When I saw Doodlebud's YouTube review, I was intrigued. When they went on sale, I had to have one. Got it the other day and I love it. Got it filled with zero issues, something that I can't say with other vac filler pens I've owned. The fine nib wrote perfectly - no tuning required. I love the weight of the pen - feels not too light - not too heavy - and at least for me, the balance is PERFECT. Don't tell my other pens that I've said this...but I think it's my favorite pen.

A
Andrew Holt
Ultemate Vac (the end game pen)

Finally found the overall perfect pen for my every day technical office needs! Ordered from Gravitas / Pen Venture on a Monday. Package arrived promptly from dispatch to my doorstep on Friday of same week. Excellent service. Quick delivery. Incredibly great pen and design. Every detail is so well done.

There’s not a single complaint for me on this vac pen or the well thought through (design intent) work that has been put into it (and clearly well refined). Ben Walsh knocked this one all the way out of the park! High value return is what you get - more than what you pay for. Top notch materials and properly designed to be easily cleaned and serviced by the user. Overall perfect weight, balance, and hand feel - posted or not. Exceptional writer out of the box, the Gravitas steel nib is smooth. The Ultemate Vac checks all the right technical and daily user boxes. Bonus feature: you get an amazing fidget bubble in the ink chamber. This pen is a Tank!

A
Arthur WaYu Kennedy
Saved me from the Pilot 823

Everyone kept telling me to buy the Pilot Custom 823. I must have heard that a thousand times. I have several Pilot pens, a various price points, none of which "Wow" me. They're just ok. When I heard Mr. Walsh himself say (on some You Tube broadcast [I think it was Hemmingway Jones - but I may be wrong]) that he had taken the 823, analyzed it and created a pen that had improved on what he analyzed to the the 823's weaknesses and that pen was the Ultemate Vac, my fingers went to his website and hit "buy." I have it, it love it. I've used it everyday since it has arrived. I don't own an 823, so I can't directly compare it, but I now believe that I don't need to buy another Pilot pen that will end up in my Pilot pen graveyard.

A
Adam Rennie
Should Have Done This SOONER!!!

I love extra fine fountain pens. I take copious amounts of notes, and space on the page comes at a premium. This has been THE PEN I've been seeking for years. I've used other big name brands due to their reputation for extra fine. I've had custom needle points that dig into the page. This special nib in this grip section, with this material is a god-send, and I'm ashamed I waited to purchase it. This is easily my "go-to" pen for law school notes and other notes where I need to maximize space AND be comfortable.
S-Tier Pen for sure!!!

A
Anonymous
A fun vacuum-fill pen in the ultem format

A fun, vacuum-fill pen in the ultem format.
If the nib were in a Japanese EF instead of a European EF, it would be even nicer. But, I really like the fact the nib assembly being metal puts the weight on the nib ..., and the vacuum keeps the whole pen body more useful than having a space wasting converter. However, I still find a syringe less messy than trying to top things up using the vacuum, itself. Worth the price for a distinctive vacuum fill.

B
Bourbonsmoke
Amazing!!

This has become one of my favorite pens. The weight and feel are perfect. It's an extremely comfortable writing experience. Do not pass up on adding this work of art to your collection!

C
Chris Patterson
Duty costs were almost the same as the Pen itself

Duty costs were almost the same as the Pen itself and it is worth every penny. Thank you for making such a wonderful writer that is very smooth.

A
Anonymous
Fantastic pen!

Extremely well made pen that is robust. The nib is a pleasure to write with. Huge ink capacity, which will be very useful when I'm travelling. Came with a nice case, which was a classy touch. Quickly and securely dispatched. Would recommend!

M
Mr Tim Gay
Ultemate Perfection

There are few pens that live up to my expectations, but the Gravitas Ultemate vac piston pen has exceeded mine. It is as beautiful as I hoped it would be, but much more substantial than other ultem pens I have, and feels wonderful on the hand. It is my perfect pen.

C
Charleston Burr
Poor nib performance

Got mine today. Very cool pen but unfortunately one of the worst nibs I’ve ever received on a new pen. Hard starts every time and skips occasionally.

A
Anonymous
I bought these pens as a gift for my grandson’s

I bought these pens as a gift for my grandson’s graduation. He loved them.

V
Vivek
The vax filler is barely fills 1/4 of the way

The vax filler is barely fills 1/4 of the way up!

K
Kenneth
Gets Many Things Right.

I have a sizeable collection of vac fillers, ranging from inexpensive to expensive.
1. Proportions and Balance -
Doesn't feel back heavy. The center of balance and comfortable grip section makes long writing sessions very comfortable for a pen of this size. The ultem material feels solid.

2. Nib Performance-
I got the medium nib. Smooth, wet and reliable. The ability to swap the nib unit for any Jowo nib unit is a great feature.

3. Ink Capacity-
The 2.5ml capacity of the main barrel is in the same league as the Custom 823, Twsbi Vac 700 etc but what makes this pen stand out is the second reservoir. With a capacity of 0.7ml , its like having a standard international converter worth of ink. This is nice if repeatedly opening the shut off valve is a nuisance. The only vac filler with a similar capacity for the second reservoir that comes to mind is the Visconti Homosapiens double reservoir power filler. But this pen is an order of magnitude more expensive.

One thing I would like to see improved in future iterations is the ease of ink transfer between the main and secondary reservoirs. Sometimes an air bubble develops that interrupts the transfer of ink from main to secondary reservoirs. While this rarely happens compared to other Vac fillers, I would like the transfer to be immediate, without ever having to agitate the pen. Its a minor gripe but contributes to the overall user experience.

J
Joris Heinkens
Very good writing tool

The Gravitas Ultemate Vac Ultem is a very good writing instrument. It does it’s job and writes very smooth. I ordered with it a black nib. I like black nibs more than the clean steel ones.

D
David Sutherland
Amazing Pen

An extremely high quality pen, looks beautiful and writes amazingly well. The elegance, exceptional engineering and detail make it something I constantly want to pick up and enjoy….

J
James Gregory
This is my new #1 favorite

Ok, the good and the bad..

I’ll start with the bad, as it’s pretty minor. I did NOT know or realize that after paying so much for shipping ($47, I think it was, for DHL shipping to the US) that I was going to be asked to pay, AGAIN, about another $40 in duty fees. Yes, there are retailers in the US. But I’d rather order directly from the source. With that out of the way, that’s my only complaint.

The pen itself is very stout and robust. It feels great in the hand, and is a very smooth/wet writer with a fine nib. I filled it with Diamine Writer’s Blood, and it's a pleasure to use. I look forward to writing in my journal with it. The cap posts nicely. I LOVE Ultem. I ordered a Dinky in utlem as well, as I’m so impressed with this pen. All fine-nib pens should aspire to write like this.

g
gilles rouquart
Lovely

10/10
Sooooo smooth from the start. Nice case. Lovely quality.
Worth the price.
Customer service also a 10/10

M
Mike
Love it

Can’t put this baby down! The weight, size and texture all feel excellent—this is my first Ultem pen and I’m already looking at more. The mechanism is fun to disassemble and put back together. The nib is smooth and hard, exactly how I like them. One issue—the pen writes very wet, maybe get a smaller nib size than what you usually do.

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How much is my shipping?

We ship all of our packages through DHL, all with a variable DHL rate shipping. Simply add the items you want into your cart to view the cost, which vary based on your location. All of our shipping methods include tracking. The shipping price is calculated when you place the order, depending on the adress and the weight of your products.

For packages in Romania we use the local DPD services, for a standard price of 3 euro/package for orders under 51 EUR.

When will my order ship?

We process orders and ship five days a week, Monday through Friday. Sometimes our mail pickup comes in early afternoon, so tracking for orders shipped later that day may not update until the following business day.

You will receive a shipment confirmation with tracking information and estimated delivery time via email when your order has been picked up by DHL. You can also sign in and click the My Account link at the top of our site to track the status of your order.

When will my order arrive?

For each order, there is an estimated time of delivery calculated by DHL. It apperas after you introduce your shipping address.

DHL Express International: Usually takes 3-5 business days to arrive - delays caused by the customs at import process are not taken in account.

DPD (Romania): Usually takes 2-3 business days to arrive.

Oops, I gave you an incorrect shipping address!

Please email us at site.gravitaspens@gmail.com immediately if you realize that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door, once its been picked up by DHL we cant intervene in making changes to the delivery recipient/address - you must contact the DHL office in your country and relay the situation.

If we ship your order and ends up being returned to us due to reasons outside of Gravitas (not providing info on customs/import process - not accepting delivery) , you are responsible for covering any cost for shipping services that ay be imputed to Pen Venture. If you decide to cancel your order, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping (if applicable).

If your order ships to the address introduced in the shipping destination at checkout by you and that destination is incorrect or the contact details are wrong - making the parcel not retrievable after delivery, unfortunately we are not responsible and cannot offer reimbursement regardless of the value.

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. If 15 days have gone by since your order was delivered, unfortunately we can’t offer you a refund or exchange

To be eligible for a return, your item must be in the same condition* that you received it, unworn or unused, with tags (if they come with tags), and in its original packaging (if it comes in a gravitas packing option). You’ll also need the receipt or proof of purchase. 

*Goods that have defects of manufacturing nature / defects that can occur in the shipping process / other factors that make the item not comply with - must be documented as the parcel was opened and the item inspected, a case will be open in between all participating parties (Client-Shipper-Retailer) in order to asses the process that caused the defect-damage. We are not responsible for damages declared later than the delivery time if a case in not opened immediately after the parcel was delivered.

Several types of goods are exempt from being returned, goods such as : personalised goods/items, used notebooks, fountain pen inks (open packaging/used) and any fountain pen that was requested to be customised (nib smoothing/nib swapping/nib adjustments) prior of purchase by the customer and also fountain pens customised (alteration of shape/form/function,nib smoothing/nib swapping/nib adjustments) by the customer after receiving them, cannot be returned.

To start a return process, first contact us at site.gravitaspens@gmail.com. You will be responsible for covering return shipping costs. In case that the product(s) we shipped is (are) different from what you ordered or we made other errors concerning your order, additional cost in shipping - will be covered by us - Gravitas.

Details and steps for the return procedure are to be addressed via email, we at Gravitas we can't process any returns that are not shipped via DHL (our only authorised shipping services provider) - we will send pick up requests using DHL shipping services using our own account, the cost being later deducted from the customer refund.

You can always contact us for any return question at site.gravitaspens@gmail.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed and once we determine the agreed amount that is to be refunded a credit will automatically be applied to your credit card or original method of payment, within 30 days from us receiving the returned item.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at site.gravitaspens@gmail.com.

Exchanges (if applicable) 
We only replace items if they are defective or damaged and within our available stock. 
(We can't exchange items from limited editions if they are sold out on our website and we will offer a in store credit that you can use to exchange your item). If you need to exchange it for the same item, send us an email at site.gravitaspens@gmail.com.

"European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase."

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at site.gravitaspens@gmail.com.

Gravitas Venture Group (referred to herein as Gravitas) warrants to the original end user purchaser that its Gravitas pen purchased (“Product(s)”) will be free from defects in materials and workmanship for one year from the date of purchase or delivery (whichever occurs later).

Because Gravitas cannot control the quality of Products sold by unauthorized sellers, including unauthorized online marketplace sellers, this warranty applies only to Products that were purchased from Gravitas or a Gravitas authorized seller, unless otherwise prohibited by law. Gravitas reserves the right to reject warranty claims for Products purchased from unauthorized sellers (including unauthorized online marketplace sellers).



This warranty does not cover routine maintenance or damage resulting from the failure to maintain the product in accordance with instructions provided* by Gravitas (*in product listing description and/or in product box and/or stated elsewhere). This warranty also does not cover ordinary wear and tear arising from use of the product, damage that may arise from accidental or intentional misuse or abuse, alteration or customization. This warranty also does not cover damage that is caused by the use of improper inks/refills.



What is covered by this warranty?

Our warranty provides that Gravitas pens purchased are free from material and workmanship defects for the warranty durations set forth in the warranty statement when used within their intended purpose and used with the correct* inks/refills.

*Gravitas fountain pens are intended to be used with water based standard inks (bottle or standard international cartridge converter). The use of sheening/shimmering/permanent/iron gall/pigmented/india inks is not recommended and the effects from the use of such inks may cause malfunction or structural damage which is not covered by warranty.

Water Based Standard Ink - A water-based dye fountain pen ink uses water as its primary solvent and dissolved dye molecules for color, making it a non-particulate, vibrant, and easily cleaned ink


What is not covered by this warranty?

Normal wear and tear: Any indications of regular wear resulting from standard usage over time. 

Accidental damage: Incidental occurrences and accidental damage. 

Customisation/Personalisation/Modification: Damage resulting from customising the product.

Instalment of different parts other than Gravitas: Damage resulting from using/installing other than original parts.

Misuse or abuse: Damage resulting from using the product in a way that is not intended*.

Patina & Surface Changes: Natural oxidation - patina may develop on metal components over time due to contact with air, moisture and handling. These cosmetic changes are a normal property of the material, vary from pen to pen and are not covered under warranty.

Natural Surface Character: Each material responds differently to daily use. Softer metals may develop scratches, scuffs or small dents more readily than harder materials. These cosmetic changes are part of the natural ageing and character of the pen and do not constitute manufacturing defects or warranty claims.


*Gravitas fountain pens are intended to be used with inks that are not exhibiting characteristic of the following nature : Sheening / Shimmering / Scented / Pigmented / Iron Gall - and/or any combination of the two or more characteristics.

Warranty Claim Process and Warranty Remedies:


Contact Us: If you believe your product has a defect, reach out to us. You can email us at support@gravitaspen.com or message our office on WhatsApp / Mon–Fri, 10:00 AM–5:00 PM EST. 

Describe the Issue: When you get in touch, describe the problem you’re facing with your product. Be as detailed as possible about the alleged defect. 

Proof of Purchase: We’llask you to provide proof of purchase and delivery.This helps us verify when and where you bought the product and when you received it. You can send this on email.

Product Photos: You’ll also need to upload or send us photos of your product. These images help us understand the issue better. You can send these photos on email.

Troubleshooting: Once we have gathered all the necessary details regarding your inquiry or the issue you are experiencing, our representative will guide you through a series of steps to help address the problem and work to ensure that your product functions properly. If the troubleshooting steps do not resolve the issue, you can proceed to making a warranty claim. 

Repair or Return: Depending on the situation, we might ask you to mail your product to us for repair. If so, our team will provide you with a prepaid shipping label to print at home and arrange the pick up via email at best suited time or drop your parcel at a DHL office. Return your product to Gravitas using the shipping label provided.

Shipping Tips: Please do not return your product inked - pack it securely in the bubble wrap. Please note, that in the case of a leaking refill, the original refill/converter must be returned within the pen. If the original refill/converter is not provided, a quotation will be issued for the repair.

Claim Acceptance, Repair Assessment, and Quotation: You will be informed by email once your product is received in our repair center. We usually need 5 business days to assess the received product. After the assessment, one of the following will occur:

a)  If the warranty claim is accepted and we can repair your product, we will repair your product. In this case, your product will be repaired free of charge and we will ship it back to you free of charge to the address provided. 

b)  If the warranty claim is accepted but we cannot repair your product, we will replace your original product free of charge by an equivalent writing instrument (with your acceptance of the equivalent replacement product) and ship the replacement product back to you to the address provided. In this case, your original product will be retained by the repair center. 

c)  If the warranty claim in not accepted but we can repair your product, you will receive a repair quotation by email, and you will have two options:

You can accept the repair quotation and then pay the repair fees. Once the payment is accepted, we will proceed with the repair and your repaired product will be returned to you to the address provided. In case of spare part exchange, we will return the original spare part back to you with the repaired writing instrument. 

You can reject the repair quotation. In the case of a rejected quotation, your writing instrument will be shipped back to you free of charge to the address provided.

d)  If the warranty claim is not accepted and we can’t repair your product, you will receive a discount* code to purchase a new writing instrument. (*the discount code will not be of the same value as the product sent in) Thank you for choosing our products!


Disclaimers & Warranty Void:

-Any Gravitas products that are used in other purposes than intended, resulting in damages or related problems, will void the Gravitas warranty and Gravitas accepts no responsibility for issues, losses and damages arising from incorrect or improper use of our products.


-Removal of the steel nib and feeder from the nib housing voids the warranty. Any resulting writing issues are not covered under warranty.

-Any customisations/modification and/or changes of specific parts from other brands other than Gravitas to Gravitas products will void the Gravitas product warranty.

- Pens identified as 
eyedropper friendly (check specification) have been designed with eyedropper conversion in mind. However, successful conversion depends on a number of factors outside our control, including correct preparation, sealing (o-rings come installed), assembly, lubrication, filling technique and maintenance. Because the conversion is carried out by the user, Gravitas cannot be responsible for the performance or results of any eyedropper conversion.

-Maintenance carried out using improper tools, incorrect techniques or methods not recommended by Gravitas may result in cosmetic or functional damage. Any such damage or resulting performance issues are not covered under warranty.

-Routine maintenance is the owner's responsibility. To help preserve the pen's optimal performance, sealing system and long-term structural integrity, we recommend flushing the pen with clean, lukewarm water every 2–3 weeks during regular use and whenever changing inks. Failure to perform routine maintenance may result in dried ink deposits, clogging, reduced writing performance, seal deterioration or other damage caused by dried ink or neglect. Such conditions are considered maintenance-related rather than manufacturing defects and are not covered under warranty.

-Gravitas writing instruments can feature visual aspects like circular marks and/or vertical lines that are the result of machining process and they dont consist as a manufacturing defect and they are not warranty covered defects.

-Gravitas metal writing instruments can be shipped with the natural patina of certain metals and this does not consist the base for a warranty claim since its the nature of the material used in the making of the writing instrument.

-Any warranty claims for visual aspects that are not visible with the naked eye cant be the base of a warranty claim.

-Any warranty claims for function aspects that cant be proven/showcased in a test with visual proof (picture/video/in person testing) will not be covered by the Gravitas product warranty.

-Gravitas is reserving its right to respond for each warranty case/customer particular without a precedent